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Rilasciato SmarterTrack 11.2.5717

SmarterTools is proud to announce the minor release of SmarterTrack 11.2.5717!

27/08/15 Update

Important Notes

There are several important release notes to be aware of before upgrading to this version

IMPORTANT: SmarterTrack 11 now requires Microsoft .NET 4.5. Some changes to custom web.config files may be required. (Version 11.0.5598)

Version 11.2.5717 (2015-08-27)

  • Added: Helpfulness ratings for Knowledge Base articles are now shown in the preview window within the Management Interface.
  • Changed: Knowledge Base article ratings in the portal now show the exact number of votes received when viewed by an employee.
  • Changed: The Groups page now sorts items by department first and then by group by default.
  • Fixed: After merging tickets, "Messages" count column will now be set properly.
  • Fixed: Attachment uploaders in the portal ticket reply form will now show correctly.
  • Fixed: In Users/Organizations, the Organizations tree item is now selected by default to match what is displayed in the grid by default.
  • Fixed: In Users/Organizations, the Users tree node can now be selected.
  • Fixed: Knowledge Base articles will no longer show articles that had been linked as a translation if they have since been deleted.
  • Fixed: Knowledge Base option for "include articles in automatic searches" now functions properly when unchecked.
  • Fixed: News items will no longer show articles that had been linked as a translation if they have since been deleted.
  • Fixed: The Test button on the POP settings popup now functions properly.

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