Sygma Connect is the remote control solution for Windows, Linux and macOS with all-Italian technology!
All remote control sessions are recorded and can be viewed via the web; as well as filterable and exportable as a CSV file.
With Sygma Connect you have:
Scopri tutte le risorse che abbiamo creato per i nostri partner e il loro business
Take advantage of the benefits and discounts reserved for you
Try it free for 30 days. Unlimited license and support for the entire trial period.
Sygma Connect, thanks to its White Label function, is customizable.
The White Label function allows you to modify the layout by changing colours & text and insert your company logo.
| Pro | Business | Enterprise | SmartWorking | |
| Remote access and control of devices | ||||
| Start-up as a service mode (unattended access) |
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| Users | up to 10 | up to 50 | over 50 | over 50 |
| Channels |
up to 10 | up to 50 | over 50 | Ratio 1: 1 (1 channel: 1 console) |
| Simultaneous connections (the number of consoles that can simultaneously start remote sessions) |
Unlimited | Unlimited | Unlimited | Ratio 1: 1 (1 channel: 1 console) |
| Centralized management platform | ||||
| Recordable devices | up to 100 | up to 400 | up to 600 | 1 device per User |
| Device policy management | ||||
| Session Video recording | 90 days | 90 days | ||
| RMM - Remote Monitoring & Management | Up to 600 devices | |||
| Alert Monitoring | ||||
| File sharing | ||||
| Report Audit | ||||
| MSI installation package | ||||
| Telephone support | ||||
| Channel upgrade | ||||
| Upgrade RMM devices |
The number of Channel licenses defines the maximum number of technicians who can simultaneously use Sygma Connect from their console.
For example, by purchasing 2 Channel licenses, you will be able to connect up to 2 Technicians from their console at the same time.
The technicians defined in Sygma Connect may be more than the number of Channel licenses purchased.
A Technician who connects to the Sygma Connect console with the same username and password from two different PCs uses 2 channels.
A session is a remote connection to a computer
When a Technician connects to 2 remote computers at the same time, he is carrying out 2 simultaneous sessions. The current limit is that up to 3 simultaneous sessions can be held from one Console.
The number of concurrent sessions is only a temporary technical limitation. In the future it will be possible to have more than 3 simultaneous sessions from one console.
