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CoreTech Technical Support

Supporto

CoreTech Support

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Technical support
Phone number: +39 02 55 23 08 93
Email: supporto@coretech.it

Supporto Cloud After Hours
Mon-Fri 18:30 - 24:00
Sat-Sun 10:00 - 20:00
Holidays 10:00 - 20:00


Canale Telegram
Go to the channel

SLA - Response times

Transparency Support

SLA Response Mon-Fri 09:00 - 18:30

Q1 / 2022 (Jan-Feb-Mar)
95,89% entro 36 minuti - 4,11% entro 6 ore 43 minuti

Q2 / 2022 (Apr-May-Jun)
97,14% entro 32 minuti - 2,86% entro 7 ore 44 minuti

For incidents on H24 Data Center monitoring infrastructure and availability

Remote Control Sygma Connect