CoreTech Technical Support

Supporto

CoreTech Support

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CoreTech uk


Technical support

home image UK
Phone number: +44 1223931081
Email: support@coretech.it





Sales support
Contact the sales department


SLA - Response times

Transparency Support

SLA Response Mon-Fri 09:00 - 18:30 (Italy Time Zone)

Q1 / 2022 (Jan-Feb-Mar)
95.89% within 36 minutes - 4.11% within 6 hours 43 minutes

Q2 / 2022 (Apr-May-Jun)
97,14% entro 32 minuti - 2,86% entro 7 ore 44 minuti

For incidents on H24 Data Center monitoring infrastructure and availability

Remote Control Sygma Connect