Sygma — Customer management panel

KEEP CONTROL — the cloud solution to organize, manage and speed up your work

Cloud platform Tickets and Activities Password Contracts and Documents

Sygma is the cloud platform to organize, manage, speed up and measure the team's work. More efficiency, less wasted time and a better service to customers, with cloud integrations that simplify the daily operations of MSPs and resellers.

Sygma Connect included · GDPR compliance

Why

With Sygma you have all the features you need for your work and you can finally replace software and systems that do not integrate, deficient, and cumbersome to use.

You are not going to need any more Excel sheets to find an IP address, a password, to remember the deadline of a license. Goodbye to a separate file archive where you keep documentation, procedures, projects, photos, networking schemes, lists, and other information.

Now you can organize everything within Sygma. Forget expensive systems for your ticket system. With Sygma you can track Activities, a more powerful tool than tickets and easier to use.

What is Sygma

The cloud solution with which you can organize, manage, speed up, and measure your work. With Sygma you improve efficiency, save time and provide a better service. It integrates with the Cloud allowing you to unlimited possibilities by simplifying your work!

Sygma
How it works

T.I.P. — Tasks, Information and Processes

Tasks, Information and Processes for effective IT management:

  • Customers
  • Ticket
  • Activity
  • Calendar
  • Deadlines
  • Item
  • Password
  • Report
  • Documents
  • Contracts
  • Hours Record
  • User Portal
  • Team

Cloud — the power of the cloud from a single platform

  • Server
  • Backup
  • Email
  • DNS
  • SMTP
  • Storage
  • Web Hosting
  • Domains
  • Email storage
Benefits

Pre-Configured

You can start using it in minutes

Easy

Simpler than other traditional systems

Convenient

Affordable and accessible cost

Sygma Connect included

With Sygma Pro and Sygma Unlimited, Sygma Connect is included in the price

Who is Sygma for?

Sygma is addressed to the IT industry, specifically, and to whoever works close with IT technical support.

Sygma is the perfect tool for IT Consultants, System Integrators and Managed Service Providers as it lets you manage, from a single console, every aspect of a multitude of customers. At the same time Sygma is also recommended for the IT departments of a single company.

Technicians, salesmen, administrative, IT managers, owners, and final users: Sygma is the tool that makes your work more efficient!

Why we created Sygma

Sygma was created to make your work more efficient. Having worked for years as System Integrators, we have a deep knowledge of the activities to be carried out every day to offer support and technical assistance to customers, and we know which of these activities can be optimized.

With Sygma, we want to give everyone the chance to improve their work in IT: simpler, more efficient and more profitable.

Customer and card management

Complete and immediate card

Each Item consists of several cards.

Organize contracts and check deadlines

Each contract is associated with a customer record and can be classified by type; you can also associate Services, Items and Activities with contracts.

No more Excel files to manage passwords

The problem of having to remember a specific account password will be a thing of the past and you will not need Excel or another app.

Sygma, Item card

Customer Management

You can manage from 1 to infinite businesses, organizing all the information related to them. You are provided with a complete card with all information on database, telephone numbers, addresses, and contacts.

Complete control

See all past activities or interventions planned for the future, to better understand the workload.

Sygma, Customer Management
Sygma Connect included

Sygma Connect is the Italian remote control solution for Windows, Linux and Mac OSX accessible to everyone, easy, fast and secure!

.With Sygma Pro and Sygma Unlimited, Sygma Connect is included in the price.

Sygma Connect
Comparative Table

Comparison of Sygma Free, Pro and Unlimited plans.

Features Free Pro Unlimited
T.I.P.
Customers 10 Unlimited Unlimited
Ticket
Code Ticket 1 Unlimited Unlimited
Activity
Calendar
Deadlines
Item 100 Unlimited Unlimited
Password
Report
Integrations
Documents
Contracts
Hours Record
Data Export
User Portal
User Policy
Time Tracker
Scrum Board
CLOUD
Server
Backup
Mail
DNS (Name Server)
SMTP Account
Email storage
Dropbox limited
OneDrive limited
Google Drive limited
Amazon S3 limited
Amazon EC2 limited
Google Cloud limited
Digital Ocean limited
OVH limited
Acronis cloud agent limited
REMOTE CONTROL SYSTEM
Sygma Connect
AGENT
Machine status overview
Android App
Service status
Job List
Remote controls
Alert Monitoring
Sygma Support client
APP AND CUSTOMIZATION
App iOS
App Android
White Label solutions
Contract and legal information

Reference documents for SLA, contract and data processing.